Allow Integrations to be installed by non-Stepsize users
Brandon Hunt
It would be nice to have a way to install the Stepsize apps into Jira / GitHub / etc. without it needing to be done by a Stepsize user. In our company, the people managing the SCM tools are not developers and do not use Stepsize (nor do they have licenses or logins to Stepsize).
Currently, the way we work around this is to do a Teams screen share with the SCM team driving and then I log in by taking control of the screen share whenever Stepsize credentials are needed, but it's a little clunky.
Nick Omeyer
That does sound pretty clunky, sorry about that Brandon Hunt and thanks for letting us know!
Truth be told, I'm not entirely sure what you're describing is possible because we need to link the integration installation to the right Stepsize workspace, which means some sort of authenticated context is needed at some point in the process 🤔
But we'll keep your feedback in mind when we get around to improving these integrations 🙏
Brandon Hunt
Nick Omeyer: Off the top of my head, the other option would be having an "admin" (or whatever you call it) user account type that has access into the Stepsize portal for setting up integrations (and maybe user management), but doesn't actually use the product on a regular basis. A full license seems like overkill in those situations, but I'm thinking about this from a user standpoint, not from the viewpoint of your business. Maybe these "admin users" are only available in the Business level accounts (which honestly is going to be where they'd be needed)... and that'd work perfectly for me since that's what we've got. LOL
Nick Omeyer
Brandon Hunt: That sounds like a reasonable implementation, thanks for the suggestion!
Just to set expectations – I don't see us getting to these kinds of improvements in the near term unfortunately. Perhaps in Q4, but I'm really not sure 🤔
For now, feel free to invite the SCM team onboard and we'll refund you the corresponding subscription fees 👍
Brandon Hunt
Nick Omeyer: Honestly, it's not that big of a deal for us at this point, so not really a huge rush item at least for our adoption. I just need to get the GitHub integration done (regardless of clunkiness) and then I shouldn't have to touch it again - I don't see the business migrating to another source repo or issue tracker platform anytime soon (if ever).
If it becomes annoying, I'll invite one of the SCM peeps and let you know.